Now I have 2! To learn more, check out our blog What is a Timeshare and How Does it Work? Dont Miss: Hicv Vacation Package Kissimmee Fl. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. We attended the 90 min presentation this past weekend in Hilton Head Island. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. Sign up for free now, Sign up for free to participate on the website. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Desired outcome: We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. On their websites, both businesses proclaim the best deals on vacations. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Scam Clue 3: A promotion claiming youve been specially selected for membership. We asked plenty of questions, figuring 4 heads were better than 2. Write reviews, ask and respond to questions, Need to find a different location? You are using an out of date browser. would get enough money to pay off their time share. Here it is a year and 1 maintenance fee later, no bye bye timeshare. Write reviews, ask and respond to questions, Reply. Fla. She gets rude too and tells us she guesses we just like to waste all of our money. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Amount in Dispute: $1,500.00 We were told they no longer sell that I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Respect the privacy of others. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. This offer only applies to new reservations. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. My wife and I was deceived and lied to, they are good at what they do. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? Consider how much of your income goes towards bills and what you have left over at the end of each month. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Do we have any recourse to either go back to original rules when we joined or get out of contract? This post has been removed at the author's request. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. This will surely increase the credibility of your complaint. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Palmera Vacation Club review: - Complaints Board RCI and related marks are registered trademarks and/or service marks in the United States and internationally. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Palmera Vacation Club | Complaints | Better Business Bureau Profile Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. I am respectfully asking for a rapid response. The first clue should have been that the Quest Click here to explore the Palmera Portfolio. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. To use our mobile site, please enable JavaScript. The first thing you should do before searching for rental homes is decide on an ideal budget. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Each unit is professionally decorated and refurbished every year. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. We didn't start to look into it more until we got home Sunday night. BBB Business Profiles may not be reproduced for sales or promotional purposes. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. This was a hassle no doubt. Palmera you have take advantage of to many families and it is time for answers. Travel benefits are administered by third party providers under contract with RCI, LLC. The trading power we were supposed to have with RCI was incorrect. Featured review. Someone's going to jail and it isn't me. B. brenda123129 of FARMINGTON, US. Get direct access to Palmera Vacation Club through official links provided below. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? In We purchased a 3000 point timeshare for $12, 500 from Palmera According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. After purchasing, I was told to just click Book Me and schedule my trip. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Regards, Write reviews, ask and respond to questions, Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. The product has changed into something that families, couples, and adults love. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Some systems only allow USPS. Of course, this was not mentioned. and told them we wanted to cancel the contract or they could When I booked out trip, it took a solid week to speak to a representative. So he takes us to another person so we can "check out". I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. Avoid doing business with Palmera. For a better experience, please enable JavaScript in your browser before proceeding. How much do you spend normally on your hotel? RCI, LLC is not responsible for any activities or services provided third party providers. I have tried multiple times and never receive a response from the request. We purchased a timeshare with Palmera. The most helpful contributions are detailed and help others make better decisions. We are dedicated to delivering vacation memories that last a lifetime. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. One thing I have now witnesses and everything was recorded just last year before COVID 19. View Details. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. No. The only outcome youve been selected for is a fleecing. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Please let me know about a class action lawsuit against Palmera if one exists. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. true. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Working hours Sun 9:00 am - 5:00 pm Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. We did not need Palmera without this. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! This was enough to scare us away. After reading the contract, I did not feel comfortable. Like a free stay and Hilton money? We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. This post has been removed at the author's request. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club I want to close my bank account in hopes of getting away from these vultures. We bought 3,000 points for around $13K. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. To be updated with all the latest news, offers and special announcements. Judging by everything I'm reading, nothing has changed and they are still lying. Save. Weeks Float . So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Barcelo/occidental vacation club is a rip off. The latest review amount billed was posted on Feb 28, 2023. All of the one star reviews that you read are TRUE. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. How do they get away with this? Can any body help me? Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! All content should be genuine and unique to the guest. I should be able to sue myself out of this contract since they did not sell my current time share. Reviews are most valuable when they are original and unbiased. get quotes and more. And we prefer to vacation by ourselves instead of as a group. I got a call in January. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Desired outcome: 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Phone number +1 888-887-2563. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. When I called the number on the email, it took me to an automated service. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. At our age changing made sense if this transition occured. The lady I spoke too had no interest. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Palmera Vacation Club Reviews, Complaints, Customer Service Usage Type Annual . This is a multi-location business. The BBB has this "company" graded an F with a multitude of unresolved complaints. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. With points, you have the utmost flexibility with booking trips where and when you want. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Still no return calls. an attorney but they refused to negotiate with him. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. I even saw some stuff abour class action lawsuits. These vacations are limited. Taxes, additional fees, and charges may apply. Does anyone else have experience with this and any advice? After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. You May Like: Disney Vacation Club Rentals Grand Californian. Not to mention, timeshare resale scams can target owners in need of relief. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. The price level of this organization is high according to consumer reviews. Often, you can answer the scam-or-not question before you even see the details of a club promotion. They lied about what the points would get us. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Palmera Vacation Club - Timeshares / Vacation Rentals Forum Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. If we can verify it in our system, an email will be sent to you with your password. Time Shares. more, You seem to have JavaScript disabled. They sat us down with our salesman in a large room. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Submit a complaint and get your issue resolved. Re: Palmera Vacation Club Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. First off, I want to say that the people from Palmera are so hard to get ahold of. Hang onto your paperwork. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered 46 inquiries We want you to share your story, with both the good and the not-so-good. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. How do I get out of this? He didn't listen to anything we said at all. Palmera Vacation Club | Better Business Bureau Profile Points 3,000 . Read full review of Palmera Vacation Club. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. A timeshare is not what you may think it is. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Palmera Vacation Club ratings, reviews and complaints - Time Shares Hilton Head Island boasts natural beauty along with a playground of outdoor activities. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Each unit is professionally decorated and refurbished every year. Still wondering why people buy timeshares? Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Also publication TIMESHARING TODAY. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Don't have an account? Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. No. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. Your contribution should be yours. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Recent Reviews Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Theyre also applicable regardless of the comments tone. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Book by 8/15 for travel through 12/15/22. 602560941. BBB reports on known marketplace practices. Reviews - Palmera Vacation Club available to us. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. If we can verify it in our system, an email will be sent to you with your password. Bottom line: Palmera VC is a scam. This fact does not disparage the company in any way. Book by 8/15 for travel through 12/15/22. Barcelo bought out Occidental right . Our records indicate the company failed to respond to the one complaint brought to its attention. Submit a complaint and get your issue resolved. The club promoter is making a profit somewhere along the process. Other restrictions may apply. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Seller of Travel Reg. Perhaps, the finest resort community along the Atlantic Coastline. Etc. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Rental: CST: 2081369-50. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). They responded recently they dont purchase timeshares. My points being correct. He wouldn't take that. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Seller of Travel Reg. 602357907. Initial Palmera Vacation Club complaints should be directed to their team directly. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. What is the cost??? Our friends did, for sure. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Desired Settlement: cancellation of contract with no negative credit report filing. This will surely increase the credibility of your complaint. He seemed very nice and personable at first. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. We stayed at the Island Links and attended a timeshare presentation. Offers void where prohibited by law. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Login. Search Page General | SellMyTimeshareNow So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Keep in mind, a timeshare is not a financial investment. Palmera Vacation Club - Timeshares / Vacation Rentals Forum They never answer our calls I but 5000.points and paid $2000. Everything you need for a luxurious relaxing vacation. Learn how the rating is calculated 1 complaint. legally cancel the contract. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Click here to explore the Palmera Portfolio. You can find contact details for Palmera Vacation Club above. 1 complaints for Palmera Vacation Club. #3. Theyre selling pie in the sky, and Marie Callender is better at making pies. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. We paid cash, so we don't have that leverage. Login to participate on the website. In fact, about 85% of timeshare owners love their brand or resort. Write reviews, ask and respond to questions, He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). We returned Claim it and get a lot of features. Verified customer. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit.
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