", "I believe in volunteering in the community where you live. We are all human with our weaknesses, so don't be afraid to share yours! Then I organized and effectively communicated this information with my attending. ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. As a successful nurse, at this point in my career, I got to where I am at today by providing the best customer service in the clinical environment by building great relationships with my patients. leader vs. follower). "If I could expand my expertise in any medical specialty, I would choose anything within primary care. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. You must create your own answers, and be prepared for any interview question in any interview. The patient was angry and threatened to leave AMA. "I handle stress very well, and when you call my references, they will attest to this fact. This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed. But this is usually just for transitions. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way and I would be able to bring this same level-headedness to work at Kaiser Permanente. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. My youngest daughter is involved in volunteering. What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. This is a personal and caring approach. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. To do this, we developed a survey where respondents could answer questions on the EHR regarding ease of use, effectiveness, and effect on patient care. If I were to be offered this position, I would look forward to bringing these services to this area as well. I've cleaned up your answer slightly to more successfully deliver your message. You've answered well by sharing that you face stressful situations head-on. ", "Yes, the pharmacist and I are the ones that order prescriptions most of the time. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. "Every day at work, I remind myself that everyone I come across has their struggles. In the future, I will like to be a PA and help more people.". That way, it's easier to transition care, and the patient has all their info in the same place. Great answer! "I recently worked with a patient over the phone who was incredibly upset when they believed that we overcharged the services we provided. We do this by creating interview questions that we think you might be asked. INTERVIEW KAISER Flashcards | Quizlet I have been responsible for maintaining supplies on the general surgery ward for five years. One for the clinic, one for me, and one for the patient. "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. Any hiring authority should feel comfortable putting you in front of their valued customer base. "Knowing that the main mission of the organization is improving the health of the communities that Kaiser Permanente serves, my forward-thinking vision will make me a very successful employee in this role. "I once worked in a very difficult environment and toxicity really started with our leader. The status says no longer consider for the position. Why Do You Think You Are A Good Fit For This Company? I have always been great at working behind the scenes with the result being efficiency for others. What is the hiring process for remote jobs at Kaiser Permanente? "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. But her prescription was on troubleshoot, and no one order it. ", "I know this will come off as cliche, but it's truthful. Submit as soon as possible so that you will have more time to gather the required supplemental documents. 35 Kaiser Permanente Interview Questions & Answers Table of Contents Adaptability 1. They want to know that your passions align well with what Kaiser Permanente is offering. Every day I learn something, and that's because I choose to get better. You can begin with your recent education, family life, volunteer work, or talk about your travels. Working in the healthcare services industry at Kaiser Permanente means that you could be in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Patient care requires a strong amount of compassion, and Kaiser Permanente strives to provide compassionate care to their patients. If they want help, Ill help any way I can. Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. Write a thank you note or email to all your interviewers. With this question, the interviewer is trying to get an idea of how you interact with challenging people, such as a coworker who is hard to please or has a tendency to intimidate others. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. Talk to your interviewer about a time when have had to adjust to changes on the job. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. It seems you have found that balance. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? Strong communication skills are required to be an active leader. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. ", "I work good with minimum supervision, but I also enjoy working with a team. I took the role of delegating all of the high-priority work among my team and constant lines of communication were the key to success. Under President Franklin Roosevelt's New Deal policy, America reached out to help those in dire straits. Wonderful! I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. ", "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. ", "I have three philosophies when it comes to my work. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. I grew up in a fairly homogeneous town in Montana. Therefore, any date prior to 2019 might not be accurate. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. ", "From a young age, I was raised around a farm and animals are a huge part of my life. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. Kaiser Permanente interview Flashcards | Quizlet "In my current role there is a lot of staff turnover when it comes to our management team. I believe that, if asked, my colleagues and supervisor would say the same about me. This accuracy ensures that patient care transitions from one caregiver to the next. ", "I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. We now offer a text messaging program to all Kaiser Permanente members (standard message and data rates may apply from your wireless carrier). As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. Did you consider that the patient's physical pain or feeling ill would make his temper short? Did you consider how leaving AMA would impact his health and well-being? Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. ", "I am super focused when I am stressed so I can make sure everything is done and correct. ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. The program was a success, and upper management chose to keep it implemented for another six months. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. Not long ago, I received a call on a Friday morning when I was scheduled to be off work and was told that an employee hadn't reported for their shift. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. Employees of the organization must be able to work with a wide variety of people in a wide array of departments. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". Questions and Answers about Kaiser Permanente - Job Search | Indeed I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". We had a lot of concerns with patients not showing up for appointments when expected. Take a few minutes to tell the interviewer a few things about yourself. 1 / 41. The Kaiser Permanente hiring process involves two types of interviews that may be conducted. By seeing and understanding the history, I can help guide a plan moving forward for the team. Your problem-solving approach is fantastic! The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. We did that twice a week, and it completely solved our scheduling problem. In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time. ", "In my current role as the lead scheduler, I am responsible for making the schedules for the schedulers in three different departments. Contact us here. Also, for every month with zero sick days, a bonus was added. Perhaps you have a keen eye for detail. "I would describe my personality as approachable, light-hearted, and positive. Are there shared values that you could also mention? To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. Definition. Are there specific Kaiser volunteer opportunities you'd be interested in? There is a balance between allowing normal emotion and allowing it to impact your work. We will see how stellar my skills are after that course! In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. I work good under stressful situations, and I'm good at resolving patients' problems.". Since I have two high school girls who are involved in music. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. ", "I was working in a clinic where the primary population was low income. I have had to adapt to 3 new managers in the past four years and each has had their own unique styles and expectation. Maybe you can see opportunity when others can only focus on the issue. I was tasked with spearheading a task force. Kaiser Hiring Process: Job Application, Interviews, and Employment Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that.